SUPPORT
Track Your Order
Your tracking number is emailed to you as soon as your order ships. Orders are processed within 1 business day, Monday to Friday, so the tracking email usually follows your order confirmation within a day or two.
Three ways to check on your order
- Use the link in your shipping email. It opens the carrier's tracking page for your parcel. If you cannot find the email, check your spam or promotions folder.
- Enter your tracking number at 17TRACK. It follows parcels across carriers and countries: 17track.net.
- Sign in to your account. If you ordered with an account, your orders and their status are in your account.
How long delivery takes
Express delivery takes 5 to 15 business days, and shipping is free on every order. Delivery times are estimates and can vary with carrier delays and customs. The full details are on the shipping policy.
Something not right?
If your tracking has not moved for several days, your parcel arrived damaged, or it never arrived, email infohvacresource@gmail.com with your order number. For damaged or missing parcels, please get in touch within 7 days of the delivery date.